Weifang Hanyang Diesel Power Equipment Co., Ltd. is located in the beautiful kite capital of the world ---- Shandong Weifang, the company is a production, sales, import and export trade in one of the comprehensive enterprises, with independent legal personality. The company has the brand "Chengfeng Hanyang", the company's main business: Weifang series generator set, Cummins series generator set, Shangchai series generator set and so on. Since the establishment of the company, always put customer service in the first place, "integrity management, mutual benefit, and common development" is the business purpose of Hanyang Power. Hanyang Power enjoys good business reputation and reputation in the same industry. With the process of world economic integration and the development of China's reform and opening up, Hanyang Power Company will actively participate in the competition, development and cooperation in the domestic market, strive to improve the quality of products and the basis of its own service ability, and constantly develop new ideas.
Weifang Hanyang Diesel Power Equipment Co., Ltd. with consistent service quality and trustworthy corporate reputation, deeply trusted by domestic customers, to achieve "mutual benefit, mutual benefit, win-win" situation.
We will always combine service quality with sincerity to build Weifang Hanyang Diesel Power Equipment Co., Ltd. into an influential comprehensive enterprise.
After-sales service commitment:
"Reputation by quality, reputation by service" is the purpose we have always adhered to, and try our best to provide customers with perfect service is the goal of Hanyang.
In order to let customers have no worries in the purchase and use of diesel generator sets, Hanyant now makes the following commitments:
1, the company guarantees that the diesel generator and its accessories are new, unused, the use of excellent materials and advanced technology, and in all aspects in line with national standards and industry standards.
2. The company undertakes to provide the diesel generator set with a warranty period of 1 year or 1000 working hours from the date of equipment commissioning and acceptance (whichever arrives first). During the warranty period, due to the defects or failures caused by the improper design, selection of materials or manufacturing process of our company, the company is responsible for free repair or replacement of defective parts. Only unit wearing parts, human error and negligent maintenance are not covered by this warranty. Outside the warranty period, the diesel generator set is paid for lifetime maintenance and maintenance at cost price. Our free consultation service is available 24 hours a day.
3. The company promises to provide free training to the buyer's technicians on unit operation, maintenance and other aspects.
4, the unit will be delivered with a complete set of manual, manual, including the structure of the introduction, use, maintenance instructions and other basic knowledge.
5. Since its establishment, the company has been specialized in the assembly, marketing and maintenance services of diesel generator sets, and has the ability and experience to repair and maintain generator sets, providing technical advice and support to users in various provinces and cities across the country.
6, the company in the customer repair, the implementation of the 33 service commitment: 30 minutes to respond to the problem, solve the problem within 3 hours, end the problem within 3 days, complete the work within 30 minutes, and will arrange the situation and time customer feedback, rapid service in place, in addition to special areas (no mobile phone signal, inconvenient transportation and other areas), 8 hours in the city, 12 hours within 100 kilometers, 100 kilometers away 24 hours in place service. In addition to timely repair on the scene, the general fault is repaired within 8 hours, and the major fault is repaired within 72 hours.
